FNB’s eWallet is a convenient way to send money to anyone with a South African cellphone number. However, if you forget your eWallet PIN, you won’t be able to access your account. Fortunately, requesting a new eWallet PIN is a simple process.
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How to Request a New FNB eWallet PIN: A Step-by-Step Guide
Step 1: Dial *120*277*4# from your cellphone
To request a new eWallet PIN, you’ll need to dial 120277# from your cellphone. This will take you to the eWallet menu.
Step 2: Select “Forgot PIN”
Once you’re in the eWallet menu, select the option that says “Forgot PIN”. This will initiate the process to request a new PIN.
Step 3: Enter your cellphone number
Next, you’ll need to enter the cellphone number associated with your eWallet account. Make sure to enter the full 10-digit number.
Step 4: Confirm your request
After you enter your cellphone number, you’ll be asked to confirm that you want to request a new eWallet PIN. Make sure to read the message carefully to ensure that you understand the terms and conditions.
Step 5: Wait for a confirmation SMS
Once you confirm your request, you’ll receive an SMS from FNB with your new eWallet PIN. This may take a few minutes to arrive, so be patient.
Step 6: Log in to your eWallet account
Once you receive your new eWallet PIN, you can log in to your eWallet account using your cellphone number and the new PIN. You’ll then be able to access your account and send money to anyone with a South African cellphone number.
Requesting a new FNB eWallet PIN is a simple process that can be done in just a few steps. By following the steps outlined above, you can quickly and easily regain access to your eWallet account and start sending money again.