Equity Bank Kenya is one of the leading financial institutions in Kenya, offering a range of financial products and services to its customers. One of the services provided by Equity Bank is the Self Service portal, which allows customers to access customer care services and other banking services online. This service is available to all Equity Bank customers, and it is easy to register. In this article, we will guide you on how to register for Equity Bank Kenya Self Service and how to link your bank account to the Self Service portal.
Step-by-Step Guide to Register for Equity Bank Kenya Self Service
Before registering for Equity Bank Kenya Self Service, you need to ensure that you have an active Equity Bank account. If you don’t have one, you can open an account and still be eligible to register for Self Service. If your account is inactive, you can activate it by visiting the nearest Equity Bank branch.
To register for Equity Bank Kenya Self Service, follow these basic steps:
Step 1: Connect your phone or computer to the internet.
It is important to note that you should not use public internet to carry out this registration or any other bank transaction. Use a secure internet connection.
Step 2: Open your browser and go to Equity Self Service portal.
Visit the Equity Self Service portal by typing https://selfservice.equitybankgroup.com/ on your browser.
Step 3: Click on the “Register” button.
On the homepage, click on the “Register” button.
Step 4: Enter your personal details.
Enter your personal details, including your phone number, email address, national ID, and any other required details.
Step 5: Set your preferred password.
Create a strong password that you can remember easily.
Step 6: Confirm the password.
Enter the password again to confirm it.
Step 7: Click on the “Next” button.
Click on the “Next” button to proceed to the next step.
Step 8: Accept the terms and conditions.
Read through the terms and conditions and accept them.
Step 9: Click on the “Register” button.
Click on the “Register” button to complete the registration process.
Step 10: Enter the One-Time Password (OTP).
A one-time password will be sent to the phone number used during registration. Enter the OTP in the text box provided.
Step 11: Complete the registration process.
Click on “Complete Registration” to finish the registration process.
If you see “Your profile has been successfully created,” then your account has been created, and you can now log in to the Equity Self Service portal.
How to Link Equity Self Service Portal to Your Bank Account
After registering your account on the Equity Self Service portal, you need to link your bank account to access it on the portal. Here are the steps to follow to link your bank account to the Self Service portal:
Step 1: Log in to your Equity Bank account.
Enter your login credentials that you used during registration.
Step 2: Enter your account number.
Enter your Equity Bank account number.
Step 3: Press the “Start” button.
Click on the “Start” button to proceed.
Step 4: Enter the One-Time Password (OTP).
A one-time password will be sent to the phone number used during registration. Enter the OTP in the text box provided.
Step 5: Click on the “Confirm” button.
Click on the “Confirm” button to complete the linking process.
You will receive a text message confirming that you have linked your account to the Self Service portal. You can now log in to the portal and access your account, including checking your bank balance, getting statements, and sending money, among other services.
Conclusion
Registering for the Equity Bank Kenya self-service is a straightforward process that can be done from the comfort of your home or office. The service is convenient, as it allows customers to access basic banking services such as checking account balances, statements, and sending money, among others, without having to visit the bank physically.
